At PatentAssist.ai, we provide an AI-enhanced Software as a Service (SaaS) solution for patent drafting and search. This policy outlines how our services are delivered and accessed by our customers.
PatentAssist.ai offers a streamlined and AI-enhanced workflow that auto-analyzes the technical details of your Invention Disclosure to generate Patent Drafts with exceptional quality. As a SaaS provider, we do not sell or ship physical products, and therefore no physical shipping or delivery is required. Our services are entirely cloud-based and accessible through the internet.
Upon successful registration and payment processing, you will receive access to our services through the email address you provided during the registration process. This email will contain instructions on how to access your account and begin using our patent drafting and search platform.
Access to PatentAssist.ai services will be activated immediately upon successful registration and payment completion, except in situations where manual verification or approval may be necessary. Our system is designed to provide immediate access to ensure you can begin working on your patent drafting needs without delay.
It is your responsibility to ensure that your computer or device meets the minimum system requirements for accessing and using PatentAssist.ai effectively. Our platform is web-based and optimized for standard modern browsers.
Our services are available on a subscription basis, and you will be charged according to the plan you have selected. Payment details and billing cycles will be clearly communicated during the registration process.
If you encounter any technical issues or require support while using PatentAssist.ai, our customer service team is available to assist you. You can reach out to us through our website or by email, and we will respond promptly to address your concerns.
As part of our commitment to continuous improvement, we regularly release updates and enhancements to our platform. These updates are provided as part of your subscription and are delivered automatically through the platform to ensure you always have access to the latest features and improvements.
For any questions or concerns regarding this Shipping and Delivery Policy or how to access our services, please contact our support team through our website or via the contact information provided in your registration confirmation.
This Shipping and Delivery Policy is subject to change without notice. We recommend reviewing this policy periodically to stay informed about any amendments.
By using PatentAssist.ai services, you acknowledge that you have read and understood our Shipping and Delivery Policy and agree to its terms and conditions.
Last Updated: March 23, 2025